PTA Membership Related FAQs

Membership Related

Who has access to my contact information in the online directory? 
Only paid members of the Riverside PTA (current Riverside parents and staff) will have access to an online directory of Riverside families using their own personal username and password.  Users will be granted this access after they have signed up to be a PTA member and they have been verified by the PTA as a current Riverside family or staff member. 

Can I choose which information I wish to publish in the online directory? 
Yes! You can choose exactly what information you would like other Riverside parents and staff to see online. If you would ever like to change these preferences, you may do so on the website by going to My Account>My Page>Directory & Publish Preferences. or click here


Will I receive a printed directory? 
We are no longer going to be producing the printed directory in 2020-21, instead will be emailing a soft copy of the directory by October that can be printed by members. PTA members will be able to access the directory (plus all other information that was included in the printed version) via the website/app.  The directory can be accessed from this website using the directory tab at the top or by using the Membership Toolkit app for Apple or Android

Is my contact information secure?
Membership Toolkit (the website provider we are using) makes every effort to ensure that your information is kept private. They do not share our information with any other parties or use it for their marketing purposes. The information is property of the Riverside School PTA. 


Our family has two households. Should we create separate accounts?
Yes. Please create a separate account so you can have separate transactions on the site.


Is there an app?
Yes, there is an app! A convenient Membership Toolkit app is available for purchase from iTunes for Apple or Android store for quick access to your directory from your phone, receive notifications, see your purchases, and more.

Can I update my contact information at any time?
Yes, we encourage you to keep your information up to date both with the school and the PTA. If you need to update your information at any time you may do so on the website (RIVPTA.ORG) by going to My Account>My Page>Family & Student Information or click here.  Please also make sure to report any changes to the main office of the school.

Will I have to re-enter my information next year?
No, we will send you an email asking you to update your information. All you have to do is approve your profile and renew your PTA membership and you are all set. We will even update your child's grade before the start of school. Easy Peasy!

What if I don't know my child's teacher yet?
At the bottom of the pull-down menu there is a label called "Unsure". Once the class lists are released, you can update your information on the website (RIVPTA.ORG) by going toMy Account>My Page>Family & Student Information or click here


Will I immediately have access to the directory after I pay for membership?
No. Our membership team needs to first confirm that you are a current Riverside family or staff, then they will grant you access to the directory. We go through this approval process to make sure only our Riverside families and staff have access to the private directory information.  


Who should I go to with any additional questions about the membership? 

Please email questions to