PTA Membership & Directory FAQs

Does joining the PTA mean I have to volunteer for the PTA?

No. Joining the PTA by becoming a dues-paying member is different from volunteering for the PTA. While we welcome any interested volunteers willing to give their time, thoughts, and energy to help with PTA programs and events, you do not have to volunteer for the PTA to become a PTA member.


Who has access to my contact information in the online directory? 
Only dues-paying members of the Riverside PTA (current Riverside parents and staff) will have access to an online directory of Riverside families using their own personal username and password. Users will be granted this access after they have registered to be a PTA member and their information has been verified by the PTA to confirm they are a current Riverside family or staff member. 

Can I choose which information I wish to publish in the online directory? 
Yes! You can choose exactly what information you would like other Riverside parents and staff to see in the online directory. If you would ever like to change these preferences, you may do so on the website by going to My Account > My Page > Directory & Publish Preferences, or click here.


Will I receive a printed directory? 
We no longer produce a printed or PDF directory. Instead, PTA members have unlimited access to the online directory, which can be found on this website via the directory tab at the top or by using the Membership Toolkit app for Apple or Android

Is my contact information secure?
Membership Toolkit (the digital platform we use) makes every effort to ensure that your information is kept private. They do not share our information with any other parties or use it for their marketing purposes. The information is property of the Riverside School PTA. 


Our family has two households. Should we create separate accounts?
Yes. Please create a separate account so you can have separate transactions on the site.


Is there an app?
Yes, there is an app! The Membership Toolkit app is available for download from Apple iTunes or the Android store for quick access to your directory from your phone. You can also use the app to receive push notifications, see past purchases, and more.

Can I update my contact information at any time?
Yes, we encourage you to keep your information up to date with both the school and the PTA. If you need to update your information at any time you may do so on our website (RIVPTA.ORG) by going to My Account > My Page > Family & Student Information or click here. Please also make sure to report any changes to the main office of the school.

Will I have to re-enter my information next year?
No. If you are a returning family, we will send you an email asking you to update your information. All you have to do is approve your profile, update your child's classroom teacher and renew your PTA membership and you are all set. We will even update your child's grade before the start of school. Easy peasy!

What if I don't know my child's teacher yet?
Please leave the option blank. Once the class lists are released, you can update your information on the website (RIVPTA.ORG) by going to My Account > My Page > Family & Student Information or click here.


Will I immediately have access to the directory after I pay for membership?
No. Our membership team needs to first confirm that you are a current Riverside family or staff member, then they will grant you access to the directory. We go through this approval process to make sure only current Riverside families and staff have access to the private directory information.  


Who should I go to with any additional questions about membership and the directory? 

Please email questions to